If you have questions, please review our Club Terms. Below is a list of common questions. If you have an unanswered question, please contact the Club Manager via the form or email club@unionsacre.com

Can I cancel my club membership?

When joining the club, members commit to a minimum of one year (two shipments). While we encourage members to stay, we understand that isn't always feasible. Please know that you can always put your club membership on hold for 6-12 months. This allows you to pause and not drop your membership entirely. To put your club membership on hold or cancel, email us at club@unionsacre.com or simply send the request via the form on this page.

Can I put my shipment on hold?

Yes, if you are traveling or experiencing hot weather at the time we release our wines, please contact the Club Manager at club@unionsacre.com to hold your shipment.

Can I pick up my wine instead of having it shipped?

Yes, you're more than welcome to pick up your shipment. To update your preferences, visit the Club List page, select Edit Club, and select "Pick up at Winery" under "Ship To".

My package is lost, was sent to wrong address, or I won't be home to accept it. Can you help?

We work diligently to send multiple reminders to inform us of any changes or vacation time before we ship. Once the shipments are with FedEx/GSL we are no longer responsible for your order's delivery. If you need to change an address or delivery date, please manage your order with FedEx/GSL via your tracking number. Thank you for understanding.